Support Home

Welcome to the CableFree Technical Support forum

CableFree Support

You can contact the CableFree: Wireless Excellence Team at any time for information and technical information and assistance.

CableFree MIMO OFDM Radios

CableFree Amber CrystalCableFree MIMO OFDM radio range includes several models including

  • Amber Crystal
  • HPR-MIMO
  • IHPR-MIMO
  • ICR-N
  • Sapphire
  • Pearl
  • Opal

Please find our detailed RadioOS software documentation portal here:
http://www.cablefree.net/support/radio/software

Support Areas

The CableFree Team can offer assistance on all of our range of Wireless Communication Products including:

Our range of Options includes:

  • Network Design Consultancy
  • Product Factory Preconfiguration
  • Remote Technical Support
  • Product Training
  • Sales Training
  • In-Warranty and Out-of-Warranty Repair
  • Extended Warranty Options

Please note, some of these items are chargeable

Network Design

Network Design can be done by our experts at the Wireless Excellence Headquarters at the Oxford Science Park, UK, for customers worldwide.  With experience in deploying mission-critical wireless networks in 65 countries since 1997, there is no-one better to advise than the Wireless Excellence team.

Training Courses

Training Courses are Available

Training Courses are Available for all regions

Training Courses can be run either at the Wireless Excellence Headquarters at the Oxford Science Park, UK, or in other international locations such as Dubai or Customer-specific sites.

Local Support Worldwide  

CableFree products are sold internationally by our Global Partner Network:  If you have purchased your CableFree Product through and Authorised CableFree Partner, please contact them in the first instance for Technical Assistance.

Extended Warranty

Extended Warranty options generally have to be taken out at the time of purchase.  An extra 1, 2, 3 years warranty can be added to the standard warranty on CableFree hardware.

For Other Information

For the main CableFree website, please Click Here

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