Welcome to the CableFree Technical Support forum

CableFree MIMO OFDM Radios

CableFree MIMO OFDM radio range includes several models including

• Amber Crystal
• HPR-MIMO
• IHPR-MIMO
• ICR-N
• Sapphire
• Pearl
• Opal

Please find our RadioOS section here:
http://www.cablefree.net/support/radio/software

Please visit the main page for the Support Portal
www.cablefree.net/support

Support Areas

The CableFree Team can offer support on all of our range of Wireless Communication Products including:

• MIMO OFDM Radio
• Free Space Optics (FSO)
• Millimeter Wave (MMW)
• Licensed Microwave (MW)
• WiFi Hotspot
• IP Routers and Hotspot Controllers

Support Options

Our range of Options includes:

• Network Design Consultancy
• Product Factory Preconfiguration
• Remote Technical Support
• Product Training
• Sales Training
• In-Warranty and Out-of-Warranty Repair
• Extended Warranty Options

Please note, some of these items are chargeable. Please ask for pricing if applicable

Network Design

Network Design can be done by our experts at the Wireless Excellence Headquarters at the Oxford Science Park, UK, for customers worldwide.  With experience in deploying mission-critical wireless networks in 65 countries since 1997, there is no-one better to advise than the Wireless Excellence team.

Training Courses

Training Courses can be run either at the Wireless Excellence Headquarters at the Oxford Science Park, UK, or in other international locations such as Dubai or Customer-specific sites.

We can offer customised courses to meet specific requirements and project needs.  Training can cover one product set, or a wide range.

Local Representation Worldwide  

CableFree products are sold internationally by our Global Partner Network:  If you have purchased your CableFree Product through and Authorised CableFree Partner, please contact them in the first instance for Technical Assistance.

Extended Warranty

Extended Warranty options generally have to be taken out at the time of purchase.  An extra 1, 2, 3 years warranty can be added to the standard warranty on CableFree hardware.  Please contact CableFree for details.

For Other Information

For the main CableFree website, please Click Here