Administrator: Created page with "{{ Versions | v3.x }} There are different kinds of reports: * user time and traffic reports over a period of time; * single user report; * user credit vouchers (print page)...."

2016-05-10T18:51:42Z

Created page with "{{ Versions | v3.x }} There are different kinds of reports: * user time and traffic reports over a period of time; * single user report; * user credit vouchers (print page)...."

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{{ Versions | v3.x }}

There are different kinds of reports:
* user time and traffic reports over a period of time;
* single user report;
* user credit vouchers (print page).

== User time and traffic report ==
Can be found in [[User Manager/Customer page #Reports | customer page report section]].

It is a [[User Manager/Users | user]] time and traffic report for [[User Manager/Printing | printing]]. The configuration panel will not be visible in printable form, only the results.

Configurable attributes:
* Which users will included - [[User Manager/Prepaid and unlimited users | prepaid, unlimited]] or both;
* Must time and price or download and upload be shown;
* Period - all actions, only last month, this year, etc.

'''Note''': only those of prepaid users will be counted which '''have credits ending in between period boundaries'''. For example, if the period is from "2006-Jan-01" till "2006-Jan-31", then user with credit starting at "2005-12-31" and ending at "2006-01-03" will be counted, but a user with credit starting at "2006-01-30" and ending at "2006-02-05" will NOT be counted in this report. This is because credits can be more than one day long and one credit has to be counted only in one monthly report (the second credit will be counted in february's report, not in january's).

If the user has many credits, they can be counted in different periods:
* If there is a credit used before this period, the minus sign (-) is shown in ''prepaid time '' field;
* If there is a credit started after this period, the plus sign ( ) is shown in ''extend time'' field;
* If there is a credit that is not started yet (awaiting login), an asterisk (*) is shown in ''extend time'' field.

Sample report:
[[Image: UserManReport.png | report]]

== Single user report ==
This report contains detailed information about one single user, including:
* summary: prepaid and used time and traffic amount;
* [[User Manager/Credits #User credits | user's credits]];
* User's [[User Manager/Sessions | sessions]].

The report is same as [[User Manager/User page #Status | status section]] in user web-page, except that in [[User Manager/Customer page | customer web-page]] are also links to [[User Manager/Sessions | session]] [[User Manager/Detail forms | detail form]] which contains read-only information about selected session.

To get single user report in [[User Manager/Customer page | customer web-page]]:
# Open [[User Manager/Customer page #Users | user section]];
# Click on the login field of desired user in the [[User Manager/Tables | table]]. A user [[User Manager/Detail forms | detail form]] will be shown;
# Press the button "View report". The ''single user report'' page will be opened.

See: [[User Manager/User page #Status | user web-page]] for screenshot.

== User credit vouchers ==
Credit vouchers are [[User Manager/Printing | printable]] pages with information about [[User Manager/Users | users]] - prepaid time, price, login and password and some additional information.

Vouchers can be used in hotels, cafes, bars and other institution who provide HotSpot internet access. Print vouchers and sell them to users. User gets the login and password and can start using HotSpot.

Also [[User Manager/Prepaid and unlimited users |unlimited user]] accounts are printable to vouchers.

Each voucher contains only one user account, But many vouchers can be generated at once.

Sample (dashed frame used only to show borders of the image):

[[Image:UserManVoucher.png | voucher]]

See: [[User Manager/QA/How to create timed Voucher | How to create timed Voucher?]].

User Manager/3/Reports - Revision history

Administrator: Created page with "{{ Versions | v3.x }} There are different kinds of reports: * user time and traffic reports over a period of time; * single user report; * user credit vouchers (print page)...."