User Manager/QA/Can't log in User Manager

First make sure that you have:

• installed User Manager package;
• upgraded also the User Manager package on the last upgrade of the router;
• created at least one subscriber;

To log on to customer page, make sure you:

• are using a correct URL of the customer page;
• have specified correct login and password for the customer;

To log on to user page, make sure you:

• are using a correct URL of the user page;
• have specified a correct login and password for the user;
• have specified a correct subscriber's public ID in the URL;